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Technical support & contact

Interested in our products?

Interested in our products?

Do you have general sales-related questions about our products and services?

There are 3 ways of contacting us:

1. Ask Schaeffler eLISA

Simply ask Schaeffler eLISA! Our digital assistant is here to help you 24/7 and answers questions quickly and precisely.
Our chatbot Schaeffler eLISA can be found bottom right.

2. Hotline

Our sales specialists are available by phone during our hours of business:

Monday through Friday, from 8 a.m. to 5 p.m.

Tel: +49 2407914966

3. Contact form

You can also submit your inquiry using our contact form.

Online contact form

Technical support

Technical support

We can assist you with technical problems and malfunctions.

Contact us digitally or using either our contact or repair form.

1. Ask Schaeffler eLISA

Simply ask Schaeffler eLISA! Our digital assistant is here to help you 24/7 and will search for an answer to your question! For more complex inquiries, Schaeffler eLISA will work with you to evaluate the problem and give you a specific answer.
Our chatbot Schaeffler eLISA can be found bottom right.

If your inquiry cannot be solved by this method, Schaeffler eLISA will record your data using your input, and automatically send the inquiry as a ticket to the specialists in Technical Support, who will contact you as soon as possible.

2. Contact

Send us an email.

support.is@schaeffler.com

3. Repair form

Do you wish to send us a device for repair? If so, please use the

Online repair form

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